Introduction
The Metal Studio (“we,” “our,” “us”) is committed to protecting the privacy of our customers and users (“you,” “your”). This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, [www.themetalstudio.in] (“Site”). By accessing or using our services, you agree to the practices outlined in this policy.
Information We Collect
1. Personal Information:
We collect the following personal information when you interact with our Site or make a purchase:
- Name
- Billing and shipping addresses
- Email address
- Phone number
- Payment details (e.g., card information, UPI, etc.)
2. Device Information:
When you browse our Site, we automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Time zone settings
- Information about how you navigate and interact with our Site.
3. Usage Data:
We may collect details of your interactions with the Site, such as:
- Pages visited
- Time spent on pages
- Products viewed or added to the cart
- Referral websites or search terms used to find our Site.
How We Use Your Information
We use the collected information for the following purposes:
- To Process Transactions: To manage and fulfill orders, process payments, and deliver products.
- To Improve User Experience: To analyze website traffic, improve navigation, and enhance our Site’s functionality.
- Customer Support: To respond to inquiries, process returns or exchanges, and provide updates regarding your order.
- Marketing Communications: To send promotional emails or newsletters if you opt in. You can unsubscribe at any time.
- Legal Compliance: To comply with applicable laws, regulations, or legal obligations.
Sharing Your Information
We do not sell, trade, or rent your Personal Information to third parties. However, we may share your information with trusted third parties to enhance our services, such as:
- Service Providers: We use WordPress and associated plugins to power our website. You can read more about how WordPress handles your Personal Information here: https://wordpress.org/about/privacy/.
- Payment Gateways: Secure payment providers process your transactions.
- Shipping Partners: To facilitate order deliveries.
All third-party service providers are contractually obligated to keep your data secure and use it only for agreed-upon purposes.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. You can request data deletion by contacting us.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access your personal information
- Request corrections to inaccuracies
- Request deletion of your personal data
- Withdraw consent for marketing communications
To exercise these rights, email us at [your email address].
Cookies and Tracking
Our Site uses cookies to improve functionality and user experience. Cookies help us understand browsing behavior and customize content. By continuing to browse the Site, you consent to our use of cookies. You can manage your cookie preferences through your browser settings.
Security Measures
We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no data transmission over the internet or electronic storage method can be guaranteed to be 100% secure.
Policy Updates
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Revised” date. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy, please contact us:
- Email: [your email address]
- Address: [Your Business Address]
Thank you for trusting The Metal Studio with your personal information. We value your privacy and are committed to providing a safe and secure experience.